CSV Exports in a Different Language

If you want to convert a CSV file of your survey results into a language other than English, you will need to use Excel.

Converting a CSV file into a different language

To convert your file:

1. In Excel, open the Data tab and select From Text.
2. Select the CSV file you exported from SmartSurvey.
3. In the Text Import Wizard, select Delimited when prompted to choose the file type that best describes your data.
4. In the File Origin drop down menu, select 65001: Unicode (UTF-8).
5. Under Delimiters, check Comma.
6. Click Finish.
7. In the Import Data window, click OK.