Answer

How do I send a reminder?

(You will need a paid subscription to be able to use this feature)

To send a reminder, follow the steps below:

  1. On your Dashboard page, click Address Book in Libraries section.
  2. Select the contact list you wish to use.
  3. Click Invitations.



  4. Select View Results next to the invitation you wish to send a reminder to. 
  5. Click Send Reminder.



  6. On the next page, edit the email to your satisfaction and click Next Step
  7. Select the desired delivery method and click Send.
 
Please note:
  • The reminder email includes the original survey link and is sent to all survey recipients who have not yet completed the survey.
  • It is not possible to select individual survey respondents to receive the reminder email.
  • The reminder email is not sent to email addresses that were removed from the mailing list after the survey was deployed.