How to use basic Skip Logic

(You will need a paid subscription to be able to use this feature)

Skip Logic is a feature that takes respondents through certain paths within a survey based on how they answer previous questions. This prevents respondents going through every page of a survey when not all the questions will apply to them. This is a scenario where Skip Logic is used.

For skip logic to work, you will need a survey with more than one page because you can’t filter respondents through questions within the same page. It is a good idea to plan your survey before applying skip logic. This will help determine where the skip logic will be required.

You can see an example of how basic Skip Logic works below. This is the recommended setup for single answer questions.

Example of Skip Logic

A survey has been setup by a clothing company to gather information from their customers, there are four pages in total:

1. Gender
2. Male clothing sizes
3. Female clothing sizes
4. Contact details

The company are sending this survey out to a mixed demographic, so they will need to use Skip Logic to filter their respondents to the relevant questions. This is done by applying Skip Logic rules to the first question.

The first rule will be set so that if a customer selects ‘Male’ then they will proceed to page two (Male clothing sizes), but will skip page three (Female clothing sizes).

Alternatively, if a customer selects ‘Female’ then they will skip page two (Male clothing sizes) and jump straight to page three (Female clothing sizes).

So, by adding just two simple Skip Logic rules, this company now has a survey tailored for their customers.

Step by Step Guide

Here is a step by step guide on setting up Skip Logic based on the example above:

Once all the pages and questions have been created, the Skip Logic rules can be added. You will need to be in the design section to add Skip Logic rules.
  1. On the first page, click Skip Logic next to the first question.

  2. Click Add New Rule.
  3. The first rule will be set for Male respondents. Select the condition Choice Is and choose Male from the drop-down menus.

  4. In the next section select the action Skip Over Page, and choose 3. Women's Wear from the drop-down menus.

  5. Click Save. The first rule has now been created.
  6. A second rule now needs to be added for Female respondents. Click Add New Rule.
  7. Select the option Choice is and choose Female from the drop-down menu.
  8. In the next section select Skip Over Page, and choose 2. Menswear.
  9. Click Save. Both rules have now been created.