Skip Logic on a Multiple Choice (Only One Answer) question

Before following this guide have a look at our Skip Logic guide which will give you an understanding of what each option means. Here are some examples of using skip logic on a Multiple Choice (Only One Answer) question.
This also covers Net Promoter, Customer Effort, Customer Satisfaction, and Matrix (One Answer per row) questions.

Skipping Over a Page

Example:

skip over a page

  • Question 1 (On Page 1) asks if the respondent owns a car: yes or no
  • Question 2 (On Page 2) asks the respondent what type of car they own          
  • If the respondent says that they don't own a car, they should not be shown Question 2, by "skipping" Page 2.

The rule setup for this example would be as follows:

  1. Add a Skip Logic Rule to Question 1
  2. Condition would be Choice Is Not            
  3. Choice would be Yes
  4. Action would be Skip Over Page
  5. Page would be the name you had set for page 2, such as Car Type.

Jumping Directly to a Page

Example:

Jump to a page

  • Question 1 asks if the respondent owns a car: yes or no
  • Page 2 and 3 contain questions relating to the car
  • Page 4 proceeds to the next section of the survey
  • If the respondent says that they don't own a car, they should jump to Page 4

The rule setup for this example would be as follows:

  1. Add a Skip Logic Rule to Question 1
  2. Condition would be Choice Is
  3. Choice would be No
  4. Action would be Jump to Page
  5. Page would be the name you had set for Page 4, such as Do you cycle

Disqualifying a Respondent

Example:

disqualify a respondent

  • Question 1 asks if the respondent owns a car: Yes or No 
  • The rest of this survey contains questions relating to owning a car
  • If the respondent says that they don't own a car, they should be sent to the Disqualified Page

The rule setup for this example would be as follows:

  1. Condition would be Choice Is     
  2. Choice would be No       
  3. Action would be Disqualify Respondent

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