Analysis Tools

SmartSurvey comes with powerful analysis tools built-in to save you time when interpreting your results. These topics will show you how to use them.

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• Exporting Individual Responses
• CSV Exports in a Different Language
• Editing Email Report Notifications
• Sharing Survey Results
• Sharing a view via a web link
• Branding a Shared View Report Link
• Printing Survey Results
• Word Exports
• PDF Exports
• Saving or Exporting a Single Response
• Quick Survey Exports
• Using the Export Tool
• Response Data Export Options
• Summary Data Export Options
• Individual Response Export Options
• Cross-Tab Export Options
• Scheduled Export Options
• Creating a recurring export with a moving date window
• SPSS Exports
• Text Analysis
• What are Basic Statisics?
• Satisfaction Rate Calculations
• Trend Chart Benchmarking Calculations
• Sentiment Analysis (Beta)
• The Results Summary
• Creating Charts from Survey Results
• How to Use the Filtering Tools
• Filtering Through Open-Ended Answers
• Creating Cross-Tab Reports
• Using Summary Report Views
• Summary Display Options
• Hiding or showing questions in the summary report
• Quick reference help guide for the new results pages
• Creating & Using a Customer Effort (CES) Question
• Creating & Using a Customer Satisfaction (CSAT) Question
• Net Promoter® Score (NPS)
• Trend Charts
• Creating Dashboards
• Hiding or showing answers in charts
• Viewing Individual Responses
• Editing and Deleting Individual Responses
• Deleted a Response in Error
• Partial Responses
• Allowing Anonymous Respondents To Remove Their Data.
• Response Table
• Bulk Completing Partial Responses
• Editing the Response Table Column Layout